Drives do not "see" DVD's.

ukray · Jul-02-2008

Recently this problem has started, drives "see" CD's fine, and burn, using Nero 7. But DVD's cannot be read, or burnt.
Have uninstalled drivers, in device manager, and re installed Nero, but still nothing.
window doesn't appear either, when drive inserting new disc either???
Any advice greatly appreciated.

Alan · Jul-04-2008

OK, just a stupid question but have you bought the right type of DVD? are they DVD+R or -R?
In device manager, is there a yellow exclaimation mark through the CD/DVD device?

ukray · Jul-07-2008

Hi Alan.
DVD's used were -R's, mainly.
No exclamation marks in listings, under device manager.
DVD's did work before, and burnt, using Nero fine. But now nothing.

Alan · Jul-07-2008

It sounds very possible that its on its way out, what make and model is it?
Plextor have a series of blink codes that will tell the story.

ukray · Jul-08-2008

The drives are Asus CD-S520/A,
and, oh, the other is just labelled in device manager as CD-ROM Drive???? Sure that was labelled as a Liteon before.
Blink codes are completely new to me, idiots guide please.

Alan · Jul-08-2008

I would update the drivers first and formost, you can get then from the manufacturers sites. The Asus CD-S520/A is quite old, I think the drivers date back to 2002! What is your computer model and operating system?

ukray · Jul-10-2008

Quote:

Originally Posted by Alan

I would update the drivers first and formost, you can get then from the manufacturers sites. The Asus CD-S520/A is quite old, I think the drivers date back to 2002! What is your computer model and operating system?

Im 65, so that makes me feel quite young.

MS Windows XP SP2.
Intel Celeron CPU 1.70GHz.
512Mb Ram.
Nvdia GeForce FX5200.

Alan · Jul-11-2008

XP SP2, have you not installed SP3

Once you have updated the drivers, let us know how you get on but like I said maybe its time for a new CD/DVD RW.

ukray · Jul-29-2008

Apologies for late reply.
Thanks Alan. Downloading SP3 now, and asking a friend to replace drives.
Will post back.

ukray · Aug-03-2008

That didn't go as well as i had hoped.
I down loaded SP3.
Installed.
Spybot search and destroy came up with a window , said there was two files, "Do you accept?".
I clicked "Accept".
Nothing happened, except same window appeared, in bottom right of screen.
Left it a while, came back, nothing had changed, windows still there.
Clicked Info', everything crashed.
Tried to restart PC, but after the Windows blue screen shows, it crashes again.
So my friend has lent me his PC, for now.
Any advice please?

ukray · Aug-05-2008

Re installed Windows...thats cured the boot up problem.
Although, "Windows installer" doesn't seem to be correctly installed.....
and, the previous copy of Windows might still be there....as,Local disk "C" , is showing approx 20 G's of free space, out of 74.7.
Any advice on these two issues please?

miclac · Aug-05-2008

Hello ukray,
Are your old files and folders still accessible "C:\Documents and Settings\"ukrays old username"\My Documents? If so, you now have a chance to back them up, along with any of your files stored at other locations on the hard drive.

ukray · Aug-06-2008

Hi miclac.
Yes, found them!

Was thankful they were still there, as theres some holiday pics i wanted to keep, plus some old Army ones.
New issue i have just found, is i cannot open Windows firewall, says, @Windows firewall cannot be displayed as the associated service is not running. Do you want to start the windows/ firewall internet sharing service?"
I click yes, and it says, "Windows cannot start windows/ firewall internet sharing service"
How do i resolve this also please?