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Old Oct-22-2004   #1 (permalink)
Cristy
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PIX (sorry this is long)

<SOBBING LOUDLY>
I have a Cisco PIX (gateway/firewall) that connects all three machines and my VOIP phone. Two days ago we had a very large storm, before the storm rolled in I unplugged and shut everything down (gateway, computers, unpluged internet and modems). The storm caused my ISP to have an area outage. They say they were up before I reconnected everything. I reconnected and had no internet (I have everything reconnected correctly I have it color coded) I called my ISP and they made me connect one machine straight in using thier software and bypassing the PIX. So I have an internet connection on one box using their little PPPoE dialer. But I can't get the PIX to work. I have checked the settings and they seem fine. I don't know what else to do. One of my co-works told me to call my ISP and verify my MAC address is valid. I tried that but all they where able to tell me is
My current IP address (like I can't do that)
They support Apple (No I don't have a MAC )
and that IP addreses don't have letters (hmm they got that right but...Not what I asked.)

Anyone got any suggestions on how to fix or even verify my MAC address is correct. I don't have a static IP
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Old Oct-23-2004   #2 (permalink)
Rob
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Are you sharing a dialup connection via the pix? Or something different? If it is a full time connection can you ping the internal or external interfaces on the Pix?

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Old Oct-23-2004   #3 (permalink)
Cristy
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The pix USED to keep us connected all the time. It is configured with the PPPoE info so we did not have to use the dialer.
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Old Oct-23-2004   #4 (permalink)
Rob
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Are you sure the pix did not revert back to the default config of blocking everything? What version of the pix is this?

I am sure your Mac address is valid. A MAC address is a unique id assisgned to every piece of network equipment when it is manufactured.

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Old Oct-23-2004   #5 (permalink)
Cristy
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It looks like all the settings are correct, I have checked and double checked them. I am thinking I really have two problems. One that the PIX will not make the PPoE connection and the other that my VOIP wants to have a IP address that is not in the IP range I set in the PIX. The PIX is a 501.
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