help requested.

[cjm]

hi to anyone and everyone. your help would be greatly appriciated. i have an error message appearing after i close browser, which reads - i explore- application error the intruction at "ox629133b1" referenced memory at "ox629133b1" could not be "read" click on okay to terminate the program. i have, i believe just got shot of start up page trojan, and am using windows xp pro.thanks.

[Alan]

Well, I.Explore is a spyware / adware trapper.
Run or tell us which spyware/adware/anti-virus programs you have and we can then fix your problem.

[cjm]

thanks again for your reply. i have available nod32,blueyonder, ad-adware se personal,cw shredder,mbsa,spybot s&d,stinger, and if the occasion calls for it i have a blowtorch and grinder! not all software is installed,just blue' and nod32. the others are availabe.

[Alan]

First download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 trial of the program
Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run ewido and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.
Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
Now run the program and quarantine all it finds.

Let us know the results.

[cjm]

thanks alan, i did as you suggested and software found two items, tracking cookie and adware zango. error message has not appeared . you are a real gentleman, i am grateful for your time and advice.

[Alan]

Its what we are here for pal